March 29, 2010
We are very excited about the upcoming enhancements to Test Run, the test planning solution quality assurance professionals love. There are tons of new features, and we have been working hard to dramatically improve the performance, stability and overall quality of the application. Lastly, to better serve the needs of our wide spectrum of customers we are making the following changes to the account plans available to our users and customers:
New Account Level
One of the things numerous users have asked for is a subscription level that was less expensive, and geared towards smaller teams. We are happy to oblige. When Test Run 1.2 is finally released, we will be introducing "Test Run for Small Teams" for the low cost of $20 per month, an account level perfect for QA teams with 3 or fewer team members.
To account for the costs associated with storing data uploaded by our users, we have come to a point where we need to institute fair and reasonable limits on storage. When Test Run 1.2 is released we will begin monitoring and enforcing1 the following storage limits:
- Free Trials will be limited to 1MB of storage.
- Test Run for Small Teams accounts will be limited to 1GB of storage.
- Test Run Pro accounts will be limited to 10GB of storage.
All existing users will be able to see how much storage their account is utilizing by visiting "Your Subscription" found under the Account tab.
Over time our ability to reasonably support a perpetual one-user free trial has become unsustainable. Therefore, we have made the difficult decision to discontinue this free perpetual trial once Test Run 1.2 is released.
We recognize however that in order to evaluate our product, every user must have the freedom to go beyond screenshots and screencasts and have the ability to actually use it. So while a free perpetual trial will be no more, we are happy to offer a free 15 day trial. These free trials will be limited in the following ways:
- 1 user maximum.
- 1MB storage capacity maximum.
Furthermore, users wishing to trial Test Run with multiple users can upgrade their free trial to any of the available subscription levels. No matter what however, the full 15 day free trial period will be honored and you will not be billed for the subscription level you selected until the end of your trial period. If you are not happy with Test Run during your trial, you can cancel at any time at no charge.
Frequently Asked Questions
Paying customers should have zero disruption to their service, and the terms of their existing subscriptions will be honored for as long as they remain active and in good standing.
Starting with the release of Test Run 1.2, all users of the free perpetual one user trial account level will be required to upgrade their account to a paid subscription. Accommodations can be made to users wishing to export their data and cancel their accounts if they wish.
Users who meet the requirements of Test Run for Small Teams are welcome to downgrade their accounts if they so desire.
If you have any questions or concerns about these changes, please don't hesitate to contact us. We are reasonable people and will do our best to accomodate your needs.
1 - To help customers with the transition of these limits we will not begin enforcing storage limits immediately. Instead, customers are encouraged to view their account details and bring their accounts into compliance with the terms of their elected service level on their own.
About Byrne Reese
Byrne Reese is a product manager by day and an engineer by night.
He conceived of Test Run to help project managers like him stay up to date and informed of what his team was working on.