Test Run Knowledge Base

Many customers report the problem in which test case data is truncated when performing an import and/or export to and from Microsoft Excel.

This is a known issue with Excel and cannot be remedied using Excel that Test Run Support is aware of. The only possible work around is to limit the size of your test case descriptions, which we realize is not a realistic or viable solution for most.

This issue has not been reproduced in the following Spreadsheet applications:

• Apple iWork 08

A search on Google can reveal a number of useful articles on this topic.

This guide will help you migrate your test cases from Test Link to Test Run.

Step 1: Export your cases from Test Link

To export your cases from Test Link follow the following steps:

1. Click "Edit Test Case(s)"
2. Select the folder that contains the test cases you want to export
3. Click "Export All Test Suites" or "Export Test Suite"

Step 2: Upload the File

1. From the Test Cases menu in Test Run, click "Import/Export".
2. Upload the file exported in the steps above.
3. Click "Import from Test Link"

Step 3: Preview changes

Test Run will preview for you all the test cases it will import. This is your last chance to make any changes. Unselect test cases you don't want to import and then click "Import from Test Link."

Your test cases will then be in Test Run and you can add them to test plans you create.

Many users ask us "what is Markdown?" It is a question that sometimes surprises us because it is something we have simply learned to take for granted around here. There is a reason that many wikis, and many web 2.0 products all support markdown... you see Markdown makes writing HTML almost brain dead.

The 'm' in HTML stands for "mark up." Mark up refers to the practices of encapsulating text in a set of "tags" that looks a lot like XML. These tags indicate to web browsers how the text should appear - allowing users to style their text like they would in a word processor. However, HTML is far more difficult than a word processor.

Markdown is the opposite of mark up. Markdown utilizes a very logical and intuitive formatting technique that makes as much sense when viewed simply as plain text as it does when it is converted to HTML. Markdown makes writing HTML easy, and we promise, there is not a lot of geeky, hard to remember rules or syntax to follow.

For example, let's say you want to create a bulleted list. In HTML, it would look like this:

<ul>
   <li>Foo</li>
   <li>Bar</li>
   <li>Baz</li>
</ul>

But in markdown the same list is written like this:

* Foo
* Bar
* Baz

And here's the kicker... they are both rendered by your web browser to look exactly the same. Just like this:

• Foo
• Bar
• Baz

Test Run allows users to use Markdown when writing their test cases so that their test cases are both easy and quick to write, but all also easy and quick to read. Both in Excel and online.

To learn more about Markdown, visit its homepage.

In order to use the markdown syntax for your test cases you must enable the syntax for your account. To do this:

1. Click the "Test Cases" tab
2. Click the "Edit Options" button at the top of the screen (if you do not see this button it is because you do not have permission to edit your account's settings - contact your Test Run system administrator)
3. Selecting "Markdown" as your preferred syntax

And markdown should now work.

Users have reported the following error message:

Could not create file (C:\Apache\testrun\userdata/0/1)

This error results from your web server having insufficient priveleges to write to the specified directory where you have configured Test Run to upload files into. Make sure that the directory pointed to by your $USERDATA_DIR configuration parameter (found in testrun.conf) has been set to allow your web server to write files to it.

Check your web server error logs. Do you see a line that looks like:

Allowed memory size of 12582912 bytes exhausted (tried to allocate 71 bytes) in /opt/testrun/app/include/Spreadsheet/Excel/oleread.inc on line 133

Instructions to resolve this problem.

The list of product names in Test Run is derived by creating a list of all the unique product names in any given account.

Therefore, to delete a product from the database, simply remove all references to that Product Name. When no test case in the system is assigned to Product "X", then product "X" will automatically disappear from the Product pull-down menu.